Privacy Policy

This Privacy Policy explains how ProBrush Painters (“we”, “us” or “our”) collects, uses and protects your personal data when you visit probrushpainters.ie or contact us for a quote. We are the data controller for the information described below. If you have any questions, email us at info@probrushpainters.ie.

Information we collect

We only collect what we need to respond to you and run our website:

• Quote & contact details — when you use our quote form or contact us, we collect your name, phone number, email address, your location/town, the job details you provide, and any photos you choose to upload.
• Analytics data — if you accept analytics cookies, we use Google Analytics to understand how visitors use the site (for example, pages viewed, device type and approximate region). This does not run unless you consent.
• Technical data — our hosting provider automatically logs standard technical information such as IP address and browser type to keep the site secure and working.

How we use your information

• To prepare and send you a quote and respond to your enquiry.
• To carry out painting and decorating work you ask us to do.
• To operate, secure and improve our website.

Legal bases

Under the GDPR, we rely on:

• Your consent — for analytics cookies (which you can give or refuse in the cookie banner, and change at any time).
• Legitimate interests / steps before a contract — to respond to your quote request and provide the services you ask for.

Who we share it with

We do not sell your personal data. We use a small number of trusted service providers to run the website and deliver your enquiry to us:

• Vercel — website hosting.
• Resend — delivers your quote-form submission to us by email.
• Google Analytics — website analytics (only with your consent).

Some of these providers may process data outside the European Economic Area. Where that happens, it is done under appropriate safeguards as required by law.

Cookies

Cookies are small files stored on your device. We use two types:

• Essential cookies — needed for the website to function.
• Analytics cookies — set by Google Analytics, only if you accept them in our cookie banner.

You can change your choice at any time by clearing this site's cookies in your browser, which will bring the banner back on your next visit.

How long we keep your data

We keep quote enquiries for as long as needed to respond to you and provide our services, plus a reasonable period afterwards for our records, and then delete them. Analytics data is retained according to our Google Analytics settings.

Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• ask us to erase your data;
• restrict or object to how we use it;
• request a copy of your data (portability); and
• withdraw consent at any time.

To exercise any of these rights, email us at info@probrushpainters.ie or call 086 125 3342.

Complaints

If you are unhappy with how we handle your data, you can contact us first so we can put it right. You also have the right to lodge a complaint with the Irish supervisory authority, the Data Protection Commission (dataprotection.ie).

Security

We take reasonable measures to protect your personal data. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Children

Our website and services are intended for adults and are not directed at children.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it was last changed.

Contact us

ProBrush Painters
Email: info@probrushpainters.ie
Phone: 086 125 3342